What Lawn Care Services Do You Offer?
We offer lawn mowing (weekly, biweekly, or on-call), fertilization, weed control, aeration, power raking, overseeding, fall/spring cleanups, hedge trimming, manual weed pulling, leaf blowouts for garden beds, and grass patch repairs. We do not offer major landscaping, tree pruning, stump removal, turf, or sod installation.
How Often Should I Mow My Lawn?
Weekly for fast-growing grass, biweekly for slower growth. Monthly or on-call mowing is available but costs extra. Signing up for recurring service saves you money.
When Is the Best Time to Fertilize My Lawn?
We fertilize three times per season:
• Mid-May (Spring boost)
• Mid-July (Summer maintenance)
• Mid-September (Winter prep)
Do You Offer Weed Control Services?
Yes, we offer a full-season weed control program with 3 applications combined with fertilization for the best results. A single herbicide treatment may not be enough to eliminate weeds.
How Long Should I Stay Off the Lawn After Weed Control?
Stay off for 24 hours to be safe. It is walkable after 3 hours, but pets and kids should not eat the grass.
Can I Water My Lawn After Weed Control Application?
Wait at least 24 hours before watering. Light rain is okay, but heavy rain will wash it away. If done with fertilization, water heavily after 24 hours to help nutrients absorb.
Do You Offer Pest Control?
No, we do not offer pest control. Lawn pests are rare in our area.
What Is Aeration and Does My Lawn Need It?
Aeration loosens compacted soil, improves water absorption, and helps grass grow thick and green. It’s great for curb appeal and only needed once a year.
How Do I Know If My Lawn Needs Dethatching/Power Raking?
Lawns should be dethatched every spring to remove dead grass and allow for better water and nutrient absorption.
When Should I Aerate?
Best in spring but can be done in fall too. We only aerate at the beginning or end of the season.
When Should I Power Rake/Dethatch?
Only in early spring. Doing it in fall can harm the lawn before winter.
How Can I Prepare My Property for Lawn Care Services?
• Pick up pet waste
• Mark underground sprinklers/wires (for aeration or power raking)
• Keep kids and pets off after weed control
• Do NOT water your lawn before service
• Remove debris and property (we can’t move furniture, toys, or large objects)
How Should I Water My Lawn Effectively?
Water as needed based on rainfall. Do not water right after weed control. If combined with fertilization, water heavily after 24 hours.
Do You Bag the Grass?
No, we mulch the clippings, which act as a natural fertilizer. Bagging takes more time, isn’t as healthy for the lawn, and costs extra. We can bag upon request for an additional fee.
What Should I Do to Prepare My Lawn for Winter?
• Final mow
• Fertilization
• Remove leaves (build-up can damage the lawn)
How Can I Improve Drainage in My Lawn?
Aeration and power raking in spring help with water drainage.
Do You Provide Lawn Renovation or Restoration Services?
Yes, we repair damaged grass patches from pets or other causes.
Can You Assist With Landscape Design and Installation?
We don’t provide this service but can recommend someone.
How Do You Price Lawn Care Services?
We use Google satellite images to measure your lawn and price strictly by square footage.
Snow Removal Services
What Snow Removal Services Do You Offer?
• Residential & commercial snow removal
• Sidewalk, driveway, and parking lot clearing
• Unlimited monthly service (cleared once per day)
When Will You Come to Do Snow Removal?
We clear snow once per day in the early morning if there is overnight snowfall. Time varies depending on route changes, cancellations, and new sign-ups. Mid-day snowfall may not be cleared until the next morning.
Do You Provide Residential or Commercial Snow Removal?
Yes, we service both residential and commercial properties.
How Do You Determine the Cost of Snow Removal Services?
We price strictly by square footage using Google satellite images.
Is There a Minimum Amount of Snowfall Required for Service?
No, we clear snow at any accumulation.
Do You Offer Seasonal Contracts or Per-Visit Pricing?
Yes, but seasonal/monthly plans offer better savings. We also offer one-time service if needed.
Can I Sign Up for Snow Removal Services Mid-Season?
Yes, we accept new clients anytime during the season.
What Are Your Snow Removal Service Dates?
Our season runs from October 1 – April 30, the months when snow typically accumulates.
How Do You Handle Ice Management and Prevention?
We apply free ice melt or sanding as needed to prevent slips and falls.
Do You Offer Ice Melt for Sidewalks or Parking Lot Sanding?
Yes, free with all snow removal services.
Are You Responsible for Clearing Sidewalks and Driveways?
Yes, we clear sidewalks, driveways, parking lots, backyard pathways, patios, and decks.
What Equipment Do You Use for Snow Removal?
• Hand shovels & scrapers (residential)
• Backpack blowers & push snow throwers
• Trucks with plows (for large properties)
How Can I Prepare My Property for Snow Removal Services?
• Mark curbs if plowing is needed (we are not liable for unmarked damage)
• Ensure no ice, packed snow, or prior accumulation (extra charges may apply)
What If a Snowstorm Occurs Outside of Regular Business Hours?
We operate 7 days a week, only closing on Christmas Day.
Do You Clear Snow on Weekends?
Yes, we only take Christmas Day off.
Do You Offer Emergency Snow Removal Services?
Yes, call us if you need urgent service.
How Do You Prioritize Which Properties to Service First During a Snowstorm?
We optimize routes to minimize drive time and maximize efficiency. Your place may be first or last, depending on the day.
What Measures Do You Take to Prevent Damage to My Property During Snow Removal?
• No scrapers on aggregate driveways
• Plastic shovels only on wood surfaces
• No ice melt on wood or aggregate surfaces
• Backpack blowers are not guaranteed (we prioritize shovels for a better clean)
Can You Apply Salt or Other De-Icing Materials Upon Request?
Yes, included for free.
What Is Your Policy on Snow Removal During Holidays?
We only take Christmas Day off.
General Questions
Are You Licensed and Insured?
Yes, we have $2 million in liability coverage.
How Long Have You Been in Business?
We’ve been in the lawn care and snow removal business for 5 years.
What Sets Your Company Apart?
• Fast, high-quality service
• 100% satisfaction guarantee
• Instant online quotes & same-day service
Do You Offer Free Estimates or Consultations?
Yes, we provide instant online quotes using Google satellite images.
What Payment Methods Do You Accept?
• Credit cards (preferred)
• E-transfer
• Commercial clients: wire transfer, direct deposit, or cheque
• We do NOT accept cash or personal cheques for residential properties
Do You Have Customer Testimonials or References?
Yes! Check out our 5-star reviews on Google and our website.
What Areas Do You Serve?
We service the entire city and surrounding areas.
How Can I Schedule or Cancel a Service?
Call or email us for a quote. Cancel anytime by providing your contact info.
Do You Offer Any Discounts or Referral Programs?
Yes! We offer:
• Seasonal discounts
• Early booking promotions
• Neighbor discounts
• Referral credits
What Is Your Policy on Service Satisfaction and Guarantees?
100% money-back guarantee. If you’re not happy, we’ll fix it or refund your latest visit/month.